Efficient management of company data
Oxyrion is the name of the Dejmark company application. Dejmark is a multinational company dealing with wholesale of paints. It operates in Slovakia, Czech Republic, Hungary, Romania and Bulgaria.
Oxyrion is a modern app allowing a complete management of B2B commerce. In addition to CRM, it also contains access to an economic system, business intelligence tools, product catalogue and tills.
The fact that good analysis makes up 80 % of success goes for the agile methodology of development as well. With a project like this, it’s very important that the customer understands the basic rules of application development too. It’s necessary to explain what the work entails and what demands are required on the side of the customer and subsequently, the app user. We explained the meaning of sprints, what a user-story is, what an iteration cycle means and what role it plays. We also described the need for long-term cooperation as well as for regular development and maintenance of the app.
After mutual agreement, we went ahead with the scope analysis and the so-called technology agreement.
It’s very beneficial when the customer has a clear idea about their requirements. We took this one as a starting point, then we broke it down into individual user stories that we ranked based on the priorities and we determined the severity of the ones with the highest priority in order to plan the opening sprints.
We assembled the team carefully based on the exact priorities and needs of the upcoming sprints. At the beginning, it consisted of a Product Owner who performed the role of a Lead Analyst, communicated with the customer and acted as a referee making decisions based on the priorities and the set direction of the main line of the project. A Backend Developer and a Frontend Developer were also members of the team. A Scrum Master was of course a part of the team as well, to oversee the process.
With the exemplary setup of the team and the process, we achieved the first results in a very short time and after the first sprint we supplied the backend for tills in the newly opened stores in the Czech Republic and Slovakia.
This way, we also built the API base for future development.
The main Oxyrion API as the heart of the system that runs the authentication and authorisation and communicates with Microsoft Dynamics Navision.
The core of the whole system serving mainly the dealers. It offers extensive features for making their work easier and more efficient.
The backstage of the system allows for gradually expanding management of individual applications.
CRM customers (companies) turn directly into the B2B Portal users. B2B Portal connects business customers with the Dejmark company. Using this app, customers can make orders for predefined products. They can make service requests, return claims and so on. Customers also receive predefined discounts and specifically targeted campaigns.
“The dealers praise the CRM a lot, they say that it really is enough just to tap in it to know everything. They have customer information there and at the same time, there’s also product information as well as the product catalogue, which is the biggest advantage and when we add some more things to it, we’ll have a full-featured CRM app. So I think that the feedback from the dealers is very positive and I myself am satisfied as well. When it comes to the Portal, almost everybody switched to it. Customers started making orders via the Portal. The feedback from the customers is very positive as well. Another thing is the mobile app that is reaching the customers now. Therefore the part that is working right now is being fully used.”