Using an AI-first approach, we prepared online booking for selected pharmacy services at Dr. Max. Customers choose an examination, pharmacy and available time slot, while the pharmacy team works with a reservation overview in the administration interface.
For services provided directly in a pharmacy, customers need a clear way to choose a specific examination, available location and suitable time. At the same time, the pharmacy team needs to see in advance which services are scheduled, when the customer will arrive and what information they will work with.
The customer-facing part guides users through selecting a specific examination, pharmacy and available time slot. The system works with time slots, reservation details and confirmations that support the customer throughout the booking process.
We used AI assistance in Claude Code during development. It helped prepare parts of the application, design features and process specific development tasks. Developers set the context, divided the assignment into smaller parts and continuously reviewed the outputs.
We created an administration interface for the pharmacy team with an overview of booked time slots, service types and details needed to serve the customer. Online booking is therefore connected to real pharmacy operations, where the team needs to know who is coming, when and for which service.
Dr. Max was able to launch a reservation system in a short time, connecting online service selection with the everyday work of the pharmacy. The AI-first approach accelerated development, while the result remained based on a well-prepared assignment, technical context and review by an experienced team.
