In xFarby.sk, a specialised online store for paints, coatings and painting supplies, an AI assistant makes it easier to work with product technical data sheets. Users can ask about use, properties, application or compatibility and receive an answer found directly in the documentation of a specific product.
For paints, coatings and technical preparations, important information is often stored in PDF documents provided by manufacturers. A customer or team member needs to quickly find out which surface the product is suitable for, how it is applied, what it can be combined with or what technical properties it has.
The AI assistant works with the technical data sheet of a specific product. The user asks a question in natural language, and the system searches for the answer in the documentation linked to that product.
Along with the answer, the user also gets the specific place in the document where the information comes from. This allows them to verify the original context and continue working with the technical data sheet without searching through the entire PDF.
Technical data sheets become a more practical source of information for product selection and customer support. Both customers and the team can reach expert information more quickly, while the answer remains connected to the original manufacturer documentation.
